Frequently Asked Questions
What is a debt settlement plan?
It is a personalized strategy to negotiate with creditors, reduce the amount owed and establish affordable payments, helping people to regain their financial stability in a sustainable way.
What is the deadline for paying off my debt?
In an average of 8 to 60 months, you could be debt-free thanks to an investment plan designed specifically for your case and your needs.
Is there a debt limit to access the service?
No matter how many debts you have, we'll be here to help you pay them all off.
What happens if I stop making payments?
If you decide to cancel your plan, you'll receive a termination letter with no penalties or interest. Please note that our fees are included in your payments, and late payments could affect your accumulated savings.
Is it safe to get the discount?
With our experience, we are committed to evaluating your case in detail and only accepting discounts that guarantee success. Although your creditor guarantees the discount, we have successfully reduced debts with discounts of up to 60%, and we want to help you achieve the same!
How can I check the status of my program?
You can access our contact lines; they are always available to provide you with the support you need.
WhatsApp: 57 321 9034002
Can I make advance payments?
Of course! You can make prepayments at any time, without fines or penalties.
How secure is the company FinUp?
Our company has a solid track record in the financial sector. We work with a team of experts committed to offering you secure, transparent solutions backed by a robust legal framework. Your trust is our priority, and we are here to provide you with the necessary support at every step of the process. FinUp Colombia is regulated by top-tier financial entities, overseen by the Superintendency of Industry and Commerce, our digital wallets are authorized by the Financial Superintendency of Colombia, and our digital contract signatures are certified by Certicamara.
